Hi! I‘m Chris

or Netza, nice to meet you.

Staff Product Designer at Bitso


More than ten years of experience designing for tech companies; Currently working in the blockchain fintech environment.

I grave product paths and people's mental models so we can connect and fill people and business needs. Let's connect the dots so we can help people with products.



Bitso
2021
Staff Product Designer
Leading the product, design, research, and content team to launch Bitso+ allows people to earn interest on the bitcoin and stablecoins they have stored on the platform.

I've defined and pushed "# Enrollments" as a product success metric for Bitso Plus. I've improved the positioning and the enrollment experience for new users increasing subscriptions to Bitso+ from 44% to 86% during the first two months after going live.

Help other teams add value to the product and increase active conversions and people's experience by improving the search for crypto on Bitso.

Bitso + use case




Kueski 
2019- 2021
In charge of redefining the B2B, B2B2C, and B2C experience of Kueski's buy now pay later method by identifying business and user needs, ideations to solve problems, running experiments over multiple industries, helping to create the financial product, and to find Product-Market Fit in a B2B2C sector.

Leading the design and research team to scale the product, improved the registration of new users from 40% to 55%, and contributed to increased revenue of a 30% overall MoM sustained growth.


Generation.org.
2018 - 2019UX Product Design Manager.

Define the direction of the product, and set processes to implement end-to-end experiences for all countries worldwide. Handling factors such as poor Internet connection or lack of experience with digital products in many countries and providing direction for the design team.


Selfservice project


Ooyala. (now Brightcove)  
2013 - 2018Product Lead Designer.

Lead designer on the UX Team. Responsible for setting the video experiences for desktop, iOS, Android, and SmartTV applications. Strategic guidelines to establish the user experience and usability, combined with creating visual environments for the user interface. Successfully launched several interactive experiences for Video Content Management, Analytics, and Video Migration systems.

Video Content Management Project
Video Migration tool





Other Projects

You can check my Behance too


Neurwin.
2020 CO- Founder and Product Designer.
Neurwin provides mental performance training for athletes. The product is currently in development with endurance athletes.

In charge of research and idea validation with athletes and doctors specialized in mental performance. Develop the concept and definition of programs to improve the performance of athletes as well as success metrics. We achieve this thanks to the experience and design of an application that will continuously help these athletes in their professional development and that they will constantly be in contact with the doctors.


Propelics. (now anexinet)
2018 - 2019Sr, UX Designer.
Be part of the design team and develop concepts for companies and concept validation systems for design before implementation. Help innovate their businessthrough the implementation of mobile / web strategies and project UX / UI design. Support Mobile Strategy Workshops, planning and designing User Experience and UserInterfaces for customer's digital applications.


iTexico. (now Improving)  
2010 - 2013 Team Lead.
Analysis and planning of strategic guidelines to establish the user experience and usability, combined with the concept creation of visual environments for user interface in order to provide the best interaction with mobile and web responsive apps, on all platforms. Align the application usability, viability, feasibility to maximize the customer experience.

Education:

  • UNIVERSITY OF GUADALAJARA.    Bachelor Degree - Communication Graphic Design
  • UNIVERSITY OF GUADALAJARA.    Diploma - Computational Design
  • UX School.   Diploma - Interaction Design Diploma
  • UX School.    Diploma - Course of Design Thinking